09 Sep 2013

What does it mean to be Digitally Fluent?

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My Journey

Before I started with Impact99 in June I thought I knew enough about technology to land me jobs after my education at Seneca College. I mean, don’t get me wrong, I’ve done my fair share of computer courses and knew enough to get the job at Impact99 – so I was content.

On my very first day, Pam & Alyssa introduced me to a number of computer programs and apps. I knew right off the bat that I was working in an environment where I would have to be open to exploring new ways of completing my work. My first week consisted of me learning about Sendgine, Insightly, Yammer, Google Plus, Evernote, Hootsuite and OneQube. With each day that passes, I hear about another computer software or program that the Impact99 team is using, even from Christine & Lee  who are way out on the other side of the country. In fact, that is one of the reasons why being digital and plugged in is so important to that Impact99 team – we are miles and miles apart and technology allows us to feel a whole lot closer in order to collaborate.

I also upped the ante with Twitter – I now use it on a professional basis daily. Prior to Impact99, I was unaware of the fact that there was an entire world of HR professionals connecting online. I’d used Twitter before but had never seen its purpose for professional use – boy was I wrong! I refer to Pam as the “Twitter Ninja” as she has established the majority of her network through Twitter. I gain new followers almost every day and will continue to expand my network through this social media platform – and that is only one of many!

One of my main responsibilities at Impact99 is the social media marketing. Throughout this process, I collect information regarding social media, social workplaces and social HR. On a weekly basis I find dozens of articles that speak to the importance of social media in the workplace. I started out by skimming the articles and now have come to reading each one and clicking every single possible link that will lead me to further learning. 

So What Does it All Mean? 

It is one thing to be digitally knowledgeable, but my time at Impact99 has led me to believe that it is a completely different level to be digitally fluent. Just like you can be fluent in English, French or Spanish, learning to be fluent in this world of digital can prove to be invaluable. With that being said, being digitally fluent is only one piece of the puzzle of engaging a social workplace. Why? What else could there be?  Specifically, there are 7  principles/competencies needed to promote your organization’s social workplace. For further information on this topic, click here to sign up for Impact99’s FREE eBook Series on Re-Inventing the Workplace.

- Natalie Pedrosa (@nat_ped)


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